I want to express how much I appreciate the updates in your daily reports and your company’s professionalism in the field and from your office.
Horizon is very easy to work with, and we hope to be doing more work with your crews this year.
We are very happy, you are doing an excellent job, and we would love to have you do more roofing for us!
The crew was on the roof within an hour after I called and found a failed seam that was most likely the cause of our leak. Thanks for the excellent work.
Our team really appreciates the follow-through that Horizon techs provide. Thank you!
The roofing service you sent out was fabulous! They called ahead, showed up when they said they would, were kind, courteous and funny, and came back and told me what they did – extremely thorough. Your clients appreciate and highly value this kind of service! Hopefully, it reflects that you are working with a great roofing company!
I wanted to take the time to write you this email because of the EXCELLENT job the team who completed our roof work did. As a building manager for two companies, I deal with many outside vendors. The level of service Horizon provided exceeded anything I have seen in years. Thank you for your excellent communication, positive attitude, honesty, hardworking spirit, and a mindset of doing the job right the first time. I was very impressed to see the team working late into the night with headlamps to complete the job in one day due to the previous weather delay. The team also went the extra mile when cleaning and sweeping the roof, which we greatly appreciate. Overall YOU GUYS KILLED IT! And deserve recognition. Thank you, and we look forward to working more with you guys whenever we need roofing help.
I know this job was tough due to the weather. I just wanted to thank you for banging it out for the last few days. Really appreciate you all for doing it.