Horizon rocked today! I wanted to let you know the two guys that came out were astonishing! They were able to assess the situation quickly and although they did find a hole in the roof it was not the main source of the water damage at the property as we had originally thought. They found a pipe that was hissing and heat source that was almost melting the roof it was so hot. If it was not for them we would have had no clue that it was an abandoned steam pipe in the wall that exploded. Your team went over and above and made sure the property manager and myself were okay before they left. They made Horizon Shine.
The project has been going well, despite the usual weather challenges. Your crew is doing a fantastic job; I really like working with them. I’m glad for both of us that we’ve been able to knock this one out of the park in terms of flow and expediency. – Glen Pond Apartments Project
To all Horizon staff who worked on our project, thank you for a job well done. From start to finish it has been a very easy project for me, you have done everything agreed to and more. Coldspring knows from experience that doing what you say you’re going to do and standing behind what you have done is not an easy thing but is essential in the success of any business. It is for these reasons I want to thank you and let you know that Coldspring appreciates all your efforts and will most definitely contact Horizon for any other roofing project we might have, thanks again.
Throughout our project, Horizon worked effortlessly and with care and efficiency through each phase of the job. I recognize their professionalism as second to none, and on a project where my reputation, as well as theirs, was on the line, they completed this project with our utmost respect for their standards and customer service and delivered it all on time. I have recommended them countless times since this project and they continue to exceed my expectations
Well, I only have compliments thus far for our project. The communication software is reeeeally nice as well as the daily updates from your project manager. Really impressed.
I want to express how much I appreciate these updates and the professionalism that your company performs in the field and from your office
You guys are awesome. I cannot tell you how glad I am to have your crew on-site and how diligent you are at taking care of items.
We have worked with Horizon for the past 15 years. They have replaced or repaired several of our roofs and, more recently, have done some major siding projects. They are honest, trustworthy and competitively priced. If we ask them to give us a recommendation on a roof replacement or repair, they will meet with us and discuss our options. Many times we have been able to prolong a major roof replacement with minor repairs. We truly appreciate their open, honest communication. If we do have a warranty issue, they take care of it in a prompt manner. Their employees are professional, pleasant and most importantly, clean up after themselves! We cannot say enough about our positive working relationship with Horizon.
Thanks much, excellent report once again. Really impressed by the level of detail and thoroughness in these reports.
Horizon Roofing has been working with us for 5 to 7 years and their dedication to getting the job done and done right is great! We look forward to doing more work with them in the future.
Thank you for the work you guys did for the Brainerd FedEx Due Diligence. Our client was very impressed with Horizon!
I have worked with Horizon Roofing for over 15 years. My first experience was with a very old roof that 3 other vendors recommended complete replacement as the only option. Horizon provided 4 more years of life before providing the most competitive replacement price. Since then, they have not let me or our clients down for a moment. Customer Service and their reporting system are fantastic. Additionally, they support my industry, Property Management, through sponsorships, assisted and led the way for our local IREM Chapter to implement bidding systems, lunch and learns as participate in our functions.
For the last two years, our commercial building had two instances of the roof leaking. After we called Firestone Products Co., they called you for services. After you were called, you sent your workers over right away and got the roof leaks detected and fixed. Your prompt response to our service calls shows a very high degree of professionalism and workmanship of your workers. Your operation is first degree. I would not hesitate to recommend you to anyone looking for a roofer
Good morning, congratulations on a job well done; this many roof replacements and ZERO serious instances of complaints is an amazing achievement
For over 12 years I have relied on Horizon Roofing to consistently respond in a timely and professional manner on all of my roofing needs. They never fail.
The service team and his company have been outstanding in helping me take care of my roofing issues. Very quick response and does great work. I definitely will be using his services in the future.
Thank you for taking the time yesterday and making this a priority. The tenants were absolutely impressed with how quickly Horizon responded and fixed the problem: seriously they complimented you all a lot! Of course, I sat back and smiled and said. “I know.”
All, I don’t push too many vendors these days but Horizon Roofing has knocked my socks off with their service on a roof that was installed ten years ago. In addition, I know their staff is studying total customer service.
What differentiates Horizon Roofing is they never show up as just a sub or service provider on a project. Their team, from the top down, shows up as if they own the project with us. They don’t recommend fixes that don’t really need to be made, think of creative solutions that don’t cost a fortune and the quality of their work is always top notch.
I appreciate a contractor that is professional, reliable, honest, and gets the job done right the first time. Horizon Roofing is that Contractor, and that’s the reason that I keep going back to them for our Roofing needs.